Menu

Customer
Web Portal

Intuitive order processing and comprehensive documentation of your collection through our OneCallCollection web portal.

Login in to Customer Web Portal

Process flow

01
Enter Order
Enter Order
02
Order Summary
Order Summary
03
Advice of new orders / documents
Advice of new orders / documents
04
Overview of all documents
Overview of all documents
1
2
3
4
1
2

Dashboard

1
Enter Order
2
Advice of new orders / documents
3
Order Summary
4
Overview of all documents

Entering of Orders

1
Selection of contract
2
Enter the amount

Order Summary

This section includes all orders that belong to a customer frame contract number.

If subsidiaries have their own account, they see their contracts only.

All data can be exported to Excel.

Advice of new orders / documents

Customers are always aware of new information and documents in the portal. These are shown in their inbox.

Overview of all documents

Comprehensive customer library including history and legally required documentation of their collections.

Corona situation: Our measures for customer and employee safety

Dear Customers, Suppliers and Stakeholders,

During these turbulent times, we want to communicate that our first priority is the health, safety, and well-being of our employees and customers at all times.

Protection of our employees – Battery collection will be maintained

We are therefore following & implementing the recommendations of the government and health authorities and have taken the most appropriate measures to protect our employees. We will do our best to be available to you in the coming weeks with the usual service and reliability in sales/order acceptance as well as collections to carry out your important requirements.

With the addition to the precautions in our offices, sending employees in home offices where possible, we are delivering a continuous operation. Furthermore, we are exchanging information internally on a daily basis and informing all stakeholders with the latest findings and possible adjustments/measures to the way we operate.

Changes for customers during battery collection

Please understand that we have instructed our drivers to currently refrain from signing the delivery notes/delivery receipts and instead confirming the collection with our own signature (on order) to reduce any risks. If you have questions concerning our measures and services, please don’t hesitate to contact us.

We firmly believe that we will work through the situation together step by step with you as our partners. We will keep you up to date and wish you, your families and those around you all the best. Please take care of yourself.